Cannot view live shows

[jonnyr]

What do I need to do, is there anyway to test my settings, without a live show broadcast?

Running IE 7 Media Player 11 and all I get is a little red x after I click on the cam window. All other videos play and load OK. I read that one must turn off any firewalls and accept cookies. but that didn't help. What version of java do I need?

any Ideas?

[BFofAKournikova]

What do I need to do, is there anyway to test my settings, without a live show broadcast?

Running IE 7 Media Player 11 and all I get is a little red x after I click on the cam window. All other videos play and load OK. I read that one must turn off any firewalls and accept cookies. but that didn't help. What version of java do I need?

any Ideas?



you just need the latest version of java

test your java to see if it works here:

http://www.javatester.org/version.html


if it is successful, it tells your java version number in a pink box
if the test is successful, maybe try using a different browser, such as Firefox

if your test fails I recommend uninstalling java and reinstalling latest version, which is 1.6.0_03

hope this helps.....if not submit a help ticket to support at http://onetouchservice.com/

btw when you have problems like this to report, it would be better to post in the tech forum....http://board.mashasworld.com/v368/forumdisplay.php?f=3
as so your problem doesn't get buried on the main forum and not noticed by diz or tech support