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kincaid
2006-01-06, 07:05 PM
I've not been able to log in to either Masha's World or Kamilla18 since about 10 last night.
Max
2006-01-06, 07:12 PM
I've not been able to log in to either Masha's World or Kamilla18 since about 10 last night.

Have you rebooted your PC and cleared your cache?

Is working fine for me.
kincaid
2006-01-07, 07:10 AM
been there done that, even opened a ticket.
diesel
2006-01-08, 01:34 AM
I see that your ticket has been solved.
rojo_tech
2006-01-08, 09:20 AM
Hi guys! We had a tech issue with the Kamilla site member logins but it has been solved and it should work now without any problems. Sorry for the inconvenience... :thankyou
kincaid
2006-01-09, 03:34 AM
solved and able to log in. Thank you.
kincaid
2006-01-10, 10:49 AM
problem again. can't log in again. getting to be a pain... can't log in when i want to.
Nic
2006-01-10, 02:56 PM
I also cannot log in to MW today. "Error: Invalid Login" - tried numerous times, pass & user are definitely correct.

I'll send a ticket if I can find the link....
BFofAKournikova
2006-01-10, 03:05 PM
yep my login at MW isn't working either

I'm glad I can still log onto IF! roll
Max
2006-01-10, 03:31 PM
yep my login at MW isn't working either

I'm glad I can still log onto IF! roll

I can log in to MW, you guys still out or is it fixed?
kincaid
2006-01-10, 07:12 PM
No kamilla18, no MW.
Andy4Masha
2006-01-10, 08:02 PM
I can't login either, I wonder if it has anything to do with the work on the servers, that Diesel mentioned?

http://board.mashasworld.com/v3/showthread.php?t=1249
diesel
2006-01-10, 11:05 PM
Yes I am sorry for that but password file has crashed. Let me see if its already fixed have just logged in.
diesel
2006-01-11, 12:19 AM
Ok Kamillas members can access it all and most MW members can do, the only members that cannot access MW now are our oldest members who are already about 7 months with us but this one will be fixed during the next fe hours too, we are waiting for the passwod list from the billing department.
Sorry again!
Nic
2006-01-11, 04:06 AM
Just wanted to say I raised ticket and according to email was replied to and fixed within 30mins (I went to work!).

Tnx for the fast response :thumbsup
Max
2006-01-11, 04:30 AM
Tnx for the fast response :thumbsup

Yes improvement in response to technical issues and more importantly being kept informed has improved very noticeably in recent weeks.
Thanks for listening. peace
Andy4Masha
2006-01-11, 08:43 PM
I raised a ticket as well, and got averey quick reply, it took about 12 hours to fix, but at least I got a response and notification when it was sorted , so a definite 'thumbs up' to the new support. peace